Archives for June 24, 2009

Forget About Your Customers

By: Kasey Skala, guest blogger

How many of you have heard the saying – the customer is always right? What about – customers come first? I’m sure most of us have heard these sayings once or twice in our lives. Well, I’m hear to tell you that both of those thoughts are wrong. The customer is NOT always right, nor does the customer always come first. In fact, right now [Read more…]